Privacy Policy
1. Introduction
Farias Software Solutions and Development LLC, Farias Games (hereinafter referred to as "we," "us," or "Farias Games"), is committed to protecting the privacy of our users (hereinafter referred to as "you," "user") and ensuring that we adhere to the highest standards of transparency and ethics in how we collect, use, store, and share personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
Please read this policy carefully so that you fully understand our information practices.
By downloading, accessing, or using our games, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information Directly Provided by Users
When you register as a user or use our services, we may collect certain information directly from you, including but not limited to:
Registration Information: such as your name, email address, username, and password.
Payment Information: such as your credit card number and bank account information when you purchase virtual goods or services in our games (collected through secure third-party payment processors).
User-Generated Content: such as text, images, or videos you post in game forums, communities, or chat rooms.
2.2 Information Collected Through Technical Means
When you use our services, we may automatically collect certain information through technical means, including but not limited to:
Device information: such as device model, operating system version, unique device identifiers (such as IMEI, MAC address), mobile device advertising identifiers (such as IDFA, Google Advertising ID), etc.
Log information: such as your IP address, access time, pages viewed, links clicked, referring URLs, etc.
Location information: approximate geographic location inferred based on your IP address or GPS information (requires your permission).
Usage statistics: such as your game progress, achievements, purchase history, game time, etc.
2.3 Information Collected from Third Parties
We may collect information about you from third parties (such as social media platforms, advertising partners, etc.), provided that this information is publicly available or you have authorized the third party to share this information with us.
3. How We Use Collected Information
3.1 Providing and Improving Services
We use the collected information to provide, maintain, improve, and optimize our games and services, including but not limited to:
Personalized experience: Customizing game content and recommendations based on your preferences and gaming behavior. Game Optimization: Analyze game performance data, fix bugs, and improve game stability and smoothness.
Customer Service: Respond to your inquiries, feedback, and complaints, and provide necessary support and assistance.
3.2 Marketing and Advertising
We may use the information we collect for market research, marketing activities, and advertising, including but not limited to:
Targeted Advertising: Work with third-party advertising partners to display relevant advertising content based on your interests and behaviors.
Promotional Information: Send you game updates, special offers, and new product information via email, SMS, or in-app notifications.
3.3 Security and Compliance
We use the information we collect to ensure the security of our services, prevent fraud and illegal activities, and comply with relevant laws and regulations, including but not limited to:
Authentication: Verify user identity and prevent unauthorized access and account theft.
Compliance Review: Respond to legal requests and cooperate with government and regulatory investigations.
Risk Control: Identify and prevent potential security threats and fraud.
4. How We Disclose Your Information
4.1 Internal Sharing
We may share your information within different departments and affiliated companies to better serve you.
All sharing is subject to the provisions of this Privacy Policy.
4.2 Third-Party Service Providers
We may work with third-party service providers to provide certain services on our behalf (such as hosting, data analysis, payment processing, customer service, etc.).
These service providers may have access to your information, but only for the purpose of providing services to us and are subject to strict confidentiality agreements.
4.3 Legal Requirements and Compliance
We may disclose your information to comply with legal requirements or respond to legal process in the following circumstances:
Legal Requests: In response to a subpoena, search warrant, or other legal request from a government, regulatory agency, or court.
Protecting Rights and Interests: To protect the rights, privacy, safety, or property of us, you, or others (including by investigating, initiating, prosecuting, or defending legal claims).
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or bankruptcy, your information may be transferred as part of our company assets.
5. Privacy of Children and Minors
5.1 Protection of Minors
Our services are primarily intended for adults.
If you are under 13 years of age (or lower age as required by local law), please do not use our services.
We do not knowingly collect personal information from children under 13 years of age. If we learn that we have inadvertently collected personal information about a child, we will promptly take steps to delete that information.
5.2 Parental Controls
We encourage parents to monitor their children's online activities and educate them on protecting their privacy.
If you are the parent or legal guardian of a minor and believe your child may have provided us with personal information, please contact us at [Contact Email] so that we can take appropriate action.
6. Your Rights and Controls
6.1 Access and Correction
You have the right to access the personal information we hold about you and, if necessary, request corrections or additions to inaccurate information. You can exercise these rights by contacting us at [Contact Email].
6.2 Deletion
Subject to legal and regulatory requirements, you have the right to request the deletion of your personal information held by us.
We will process your request as soon as possible after verifying your identity.
6.3 Objection and Opt-Out
You have the right to object to our use of your personal information for marketing and advertising purposes.
You can opt-out of such communications by clicking the "Unsubscribe" link in the email or contacting us at [Contact Email].
6.4 Data Portability
Subject to legal and regulatory requirements, you have the right to request access to the personal information we hold about you in a structured, commonly used, and machine-readable format and, in certain circumstances, to have that information transferred to another data controller.
7. Data Security and Integrity
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, use, and modification.
These measures include, but are not limited to, encryption, access controls, security audits, and employee training.
However, please note that despite our best efforts, no security measures are perfect or impenetrable.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data and information privacy practices.
If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy on this page and notify you by email or other appropriate means.
Please check this page regularly for the latest information.
9. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at: [email protected]